Brush Creek Ranch Return Policy

At Brush Creek Ranch, we take pride in providing our customers with the highest quality beef products. Due to the nature of our products, we adhere to a strict no-return policy to ensure the safety and quality of our offerings. Please review our policy details below:

1. No Returns: All sales of beef products are final. We do not accept returns or exchanges of any beef items once they have been purchased. This policy is in place to maintain the highest standards of food safety and quality control.

2. Quality Assurance: We guarantee the quality of our beef at the time of purchase. If you have any concerns about the quality of your purchase upon receipt, please contact our customer service team immediately. We are dedicated to ensuring your satisfaction and will address any concerns on a case-by-case basis.

3. Product Issues: In the unlikely event that you receive a product that is damaged or defective upon arrival, please document the issue with photographs and contact our customer service within 24 hours of receipt. We will review each case individually and may offer a replacement or store credit at our discretion.

4. Customer Responsibility: Please ensure that you have selected your desired products carefully before completing your purchase. We are not responsible for errors made during the ordering process by the customer.

5. Contact Information: For any questions or concerns regarding our return policy, please contact our customer service team at luke@brushcreekranch.us 

6. Policy Updates: Brush Creek Ranch reserves the right to update or modify this return policy at any time without prior notice. Please review our policy periodically for any changes.